Ray White Whangarei’s commitment to customer service has once again been recognised on the international stage, with the office receiving the coveted International Customer Satisfaction Award for the 2024/2025 year at the annual Ray White International Awards.
This marks another consecutive year of recognition, placing the Whangarei office in the top one per cent of Ray White offices worldwide. The accolade reflects the team’s continued dedication to delivering an exceptional customer experience at every stage of the real estate journey.
“Customer loyalty is at the heart of Ray White, and our Whangarei team lives that every day,” said Vanessa McKenzie, Director of Ray White Whangarei.
“Our culture of collaboration, community, and connection underpins the service we provide. To be acknowledged internationally is a real honour – because the voice of our customers is the measure that matters most.”
Rod Parkinson, Director of Ray White Whangarei, added: “Winning another International Customer Satisfaction Award confirms that our commitment to outstanding service is resonating with our clients. Whether buying, selling, or investing in Whangarei real estate, our goal is to provide an exceptional experience at every step – and it’s rewarding to see that recognised on the world stage.”
Ray White’s Customer Satisfaction Program is built on the Net Promoter Score (NPS), a globally recognised measure of customer loyalty. Ray White Whangarei’s current NPS ranks among the highest in the group, with the majority of clients rating their experience a 9 or 10 out of 10.
Ray White Managing Director Dan White praised all winners, noting: “The benchmark for customer satisfaction across our network continues to rise. To consistently achieve recognition at this level is a remarkable achievement. It reflects the hard work, leadership, and client-first culture of offices like Ray White Whangarei.”
From internal culture and innovation, through to community initiatives and market leadership, Ray White Whangarei continues to build on its reputation as one of the network’s standout offices.
“To us, success is not just about sales results – it’s about the service, trust, and relationships we build with our clients and community,” added Vanessa. “Recognition for our customer satisfaction is therefore one of the awards we are most proud to receive.”
August 2025 Market Highlights We sell more homes, faster, and for a price premium – because getting you more matters. More People. More Opportunity With the largest sales team in Whangarei, we’re having more face-to-face conversations with buyers than any other agency. More agents mean more connections – and more … Read more
July 2025 Market Highlights We sell more homes, faster, and for a price premium – because getting you more matters. More People. More Opportunity With the largest sales team in Whangarei, we’re having more face-to-face conversations with buyers than any other agency. More agents mean more connections – and more … Read more